top of page

PRIVACY POLICY

Last updated: 10/09/25

SelectPrep Advisory (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website selectprepadvisory.com and our coaching services.

1. Who We Are

We provide career coaching services for applicants to pilot cadetships and fire & rescue recruitment programmes.

Company name: SelectPrep Advisory
Registered address: 167-169 Great Portland St, 5th Floor, London, W1W 5PF
 

2. What Data We Collect

We may collect the following types of personal data:

  • Identity data: name, date of birth.

  • Contact data: email address, phone number, postal address.

  • Career-related data: CV, qualifications, test results, coaching notes, feedback.

  • Payment data: billing information (handled securely by third-party processors).

  • Technical data: IP address, browser type, cookies, website usage analytics.

We do not collect sensitive information (such as health data) unless you provide it voluntarily and it is necessary for coaching purposes.

3. How We Collect Data

  • Directly from you (forms, bookings, email, coaching sessions).

  • Automatically when you use our website (cookies, analytics).

  • From third parties (payment providers, scheduling tools).

4. How We Use Your Data

We use your data to:

  • Deliver and personalise our coaching services.

  • Manage bookings, payments, and communications.

  • Provide feedback and resources.

  • Improve our website and services.

  • Comply with legal and financial obligations.

We will only use your personal data where we have a lawful basis under GDPR:

  • To perform a contract with you.

  • Where we have your consent (e.g., for marketing emails).

  • To comply with legal obligations.

  • For our legitimate interests (business operations, fraud prevention, service improvement).

5. Sharing Your Data

We do not sell your personal data.

We may share it with:

  • Service providers (payment processors, scheduling apps, website hosting, email marketing platforms).

  • Professional advisers (accountants, legal advisors).

  • Authorities, where required by law.

6. Cookies & Tracking

We use cookies to ensure our website works properly, analyse performance, and improve user experience.

You can manage or disable cookies in your browser settings. See our Cookie Policy for more details.

7. Data Retention

We keep personal data only as long as necessary to provide our services and meet legal/accounting requirements.

For example:

  • Client records: 1 year after service ends.

  • Financial records: 6 years (to comply with tax laws).

After this period, data will be securely deleted or anonymised.

8. Data Security

We use appropriate technical and organisational measures to protect your data, including encryption, secure storage, and restricted access.

9. International Transfers

Some of our service providers may be located outside the UK/EU (e.g., cloud hosting, email providers). Where this happens, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

10. Your Rights

Under UK and EU GDPR, you have the right to:

  • Access your personal data.

  • Correct inaccuracies.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent (for marketing communications).

To exercise your rights, contact us via e-mail.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or your local supervisory authority.

11. Children’s Privacy

Our services are not directed at individuals under 16. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

13. Contact Us

If you have questions or concerns about this policy or how we handle your data, please contact:

Email: 
 

bottom of page